Spa Hotel in Poland: Bergo Resort in Szklarska Poręba (Review)
Review of Hotel Bergo in Szklarska Poręba: unlimited spa access with an outdoor hot tub, half board, parking and what we paid for a night for two.
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Early April, morning in Krakow. I’m sitting on the terrace wrapped in a duvet, coffee in hand, looking across the Vistula at Wawel Castle. It was amazing, and it’s exactly for moments like this that I’d put New Port in the “experience stay” category.
New Port is accommodation in floating houses moored right on the Vistula, a short walk from the Jewish quarter of Kazimierz. We spent one night here, and in this review we’ll show you what it looks like, what we loved, what might bother some people, where to park and what it cost us. If you’re planning your whole Krakow trip, have a look at our practical guide to Krakow.

New Port stands right on the Vistula, with a view across the river to Wawel. These aren’t classic houseboats but dark, modern houses on the water, linked by jetties and walkways. In total you’ll find 31 apartments in six floating buildings.

There are three types of apartment to choose from:
| Type | Size | Features | Price from |
|---|---|---|---|
| Standard | 20 m² | smallest, only some have a terrace | 370 zł (about €85) |
| Premium | 24 m² | terrace with a view of the Vistula | 437 zł (about €100) |
| Superior | 26 m² | largest option | 492 zł (about €110) |
For me, the clear choice is Premium with a terrace. The whole magic of this place is the view, and you’ll enjoy it most from the terrace.
Reception is roughly in the middle of the whole complex and well signposted, so you can’t miss it. The staff were great. And a small thing that pleased me right after we arrived: at reception you can have a free coffee from a bean-to-cup machine.

New Port plays up the fact that it’s on the water, and you can tell. The apartments have huge glass walls from floor to ceiling. So instead of watching TV in the evening, we watched the river, the floodlit Wawel and the boats, and there were quite a few of those zipping about.

Downstairs there’s a living area with a sofa and small tables, temperature control and a separate bathroom with a shower cubicle. For maximum comfort, slippers were waiting for us, and out in the hallway there were umbrellas in case it happened to rain. In short, they’d thought of everything.

The apartments also have air conditioning, a Smart TV with Chromecast, a minibar, a safe and tea and coffee making facilities. Wi-Fi is free throughout the property.
We tested this too. Glass walls and water all around, and we arrived in early April, when the evenings were really not made for sitting outside.
The insulation is amazing: even in early April there was no cold draught coming off the glass walls.
Here I come to something that’s both a pro and a con. To save space, the bedroom is upstairs, and it’s reached by fairly steep stairs. I was a bit worried about what it would be like when I went to the toilet in the night. But the stairs are discreetly lit, so, spoiler: nothing happened to me.

Upstairs, a big, comfortable bed awaits you. I hadn’t slept this well in a long time.

Some apartments, including ours, have a terrace with a view of Wawel Castle. Having a coffee out there in the morning, wrapped in a duvet, and gazing at the castle was amazing. If I had to sum up New Port in a single scene, this is exactly it.

Breakfast is served in the neighbouring floating house, less than a minute’s walk away. It was great: a view of the Vistula, fresh bread rolls, scrambled eggs and, as is usual in Poland, herring too. It’s served from 7:00 to 11:00.

New Port is right on the Vistula, so don’t expect a car park by the door. We parked at Parking Forum 24h (ul. Marii Konopnickiej 28), which the hotel itself recommends. It’s literally next door, about a 3-minute walk from the accommodation, no big deal.
For 24 hours we paid 70 zł (about €16). According to the hotel, the rate is 70 zł a day or 5 zł (about €1) an hour, paid when you leave. The car park is enclosed and monitored. It was big enough, and even though we arrived around midday, we parked without any trouble.
Our tip: if you have heavy suitcases, the hotel offers to take guests and their luggage from the car park by electric cart between 8:00 and 16:00. When the boulevard is crowded, the cart doesn’t run, according to the hotel.
You’ll find more about parking in central Krakow and paid zones in our practical guide to Krakow.
We walked everywhere. It was about 20 minutes to the city centre and about 15 minutes to the lovely Jewish quarter of Kazimierz. It’s roughly 1.5 km to Wawel and a little over 2 km to Rynek Główny.
For me, that’s a reasonable distance. You’re not staying right in the tourist centre, but you can walk to both Kazimierz and the city centre.
I’d put New Port in the category of experience stays, and the price reflects that. For one night for two, breakfast included, we paid 4,500 CZK (about €190) through Booking. And we don’t regret it.
| Item | Price |
|---|---|
| Our night (2 people, apartment with a terrace, breakfast included) | 4,500 CZK (about €190) |
| Standard / Premium / Superior apartment | from 370 / 437 / 492 zł per night (about €85 / €100 / €110) |
| Breakfast, if not included | 69 zł (about €16) |
| Parking at Forum 24h | 70 zł/day or 5 zł/h (about €16/day or €1/h) |
| Baby cot | 60 zł one-off fee (about €14) |
On Booking, New Port has a rating of around 9 out of 10 from more than 2,000 reviews.

Chosen from our own experience
From New Port, Wawel, Kazimierz and the river are literally on your doorstep. These are the experiences that go best with your stay:
You’ll find more tips on spending a weekend in Krakow in the article Krakow: weekend tips.
Pros:
Cons:
It’s for you if you’re going to Krakow as a couple, want something extra and a weekend you’ll look back on. Ideal for an anniversary, a birthday or simply a romantic getaway.
It’s not for you if you have trouble with stairs, travel with a dog or want the cheapest bed possible in the centre. In that case, have a look at more tips in our guide to Poland.
New Port isn’t just a place to sleep, it’s an experience that’s worth going back to Krakow for.
We paid 4,500 CZK (about €190) for one night and don’t regret it. A view of Wawel from under the duvet, breakfast on the river and the kind of sleep I hadn’t had in ages. The steep stairs and parking a little further away are minor things you can live with.
Our recommendation: when booking, choose an apartment with a terrace, because without one you’ll miss out on the best part. And if you’re planning your whole trip, start with our practical guide to Krakow.
You’ll find another place where we stayed in Poland in our review of the Bergo Resort spa hotel in Szklarska Poręba, close to the Czech border.
No. The hotel recommends Parking Forum 24h at ulica Marii Konopnickiej 28, about 3 minutes’ walk away. It costs 70 zł (about €16) a day or 5 zł (about €1) an hour.
It depends on the rate. If it isn’t included, it costs 69 zł (about €16) and is served 7:00–11:00.
No, it wasn’t. We were there in early April and the insulation is excellent: there was no draught from the windows.
According to the hotel, all the apartments have a view of the river and Wawel. All Premium and Superior types have a terrace (the Superior one is larger), as do some Standard apartments. We had one, and the view of Wawel from it was the best part of the whole stay.
No, the hotel doesn’t accept animals.