It’s two o’clock in the afternoon and we’re in the car park in front of the hotel in Szklarska Poręba. Daniel and I get out of the car and look around – Czech number plates, more Czech number plates, and then some more Czech number plates. Not that it surprised us. It’s only about 15 minutes’ drive from the Harrachov–Jakuszyce border crossing. And honestly? The Poles really know their spas.
For a weekend for two, Daniel and I chose Bergo Resort & Spa – a hotel with unlimited spa access, a pool and an outdoor hot tub with a view of the forest. We stayed one night, 27 to 28 September 2026, on half board. We paid for the stay ourselves and we have no partnership with the hotel. In this article you’ll find everything we wanted to know before the trip: how parking works, whether they’ll let you check in early, what exactly the spa includes, how much we paid and whether the hotel deserves its stars.
Let’s settle this right at the start. On Booking and on its own website the hotel has five stars. And we won’t lie to you – it isn’t a five-star. But a four-star? Guaranteed!
What was missing for five stars? At a five-star hotel I expect someone to help me with my luggage, show me around and park the car. None of that happened here – and it wasn’t even busy – reception was quiet. Everything else, meaning the room, the food and above all the spa, was of a very high standard.
It isn’t a five-star. But it’s an honest four-star with a better-than-average spa, no doubt about it.
Guests see it much the same way, by the way: on Booking the hotel scores 9.0 from 2,049 reviews (as of 29 September 2026), and the lowest sub-score (8.8) goes to value for money.
The hotel has two car parks. One is right in front of the hotel and it’s free. The other, fenced car park is right next to the hotel and you pay to use it. On its website the hotel also lists an underground garage at 60 zł (about €15) a day – but we didn’t find it. The price of paid parking also differs across the hotel’s website, at 35–60 zł (about €8.70–15) a day, so you’re better off checking the current price at reception.
Our tip: only worry about the paid car park if you can’t find a space in front of the hotel. We parked in front of the hotel and it was no problem. The car park is neatly marked out and only guests use it. Just bear in mind that the hotel doesn’t guarantee a free space, and under its parking rules the car park is not guarded.
Officially, check-in is from 4pm. But you can try your luck, just as we did. We arrived at 2pm and shortly after 3pm our room was already ready. In the meantime we popped into the hotel restaurant for a drink and some chips. It isn’t guaranteed, of course, but asking costs nothing.
We had a Superior room and it was huge. Honestly – as big as our living room and kitchen put together. For me it was maybe even too much space for a hotel room. But when I imagine arriving with children, toys and play mats, it suddenly makes sense. Nobody feels cramped here.
In the room, bathrobes, slippers and towels for the spa were waiting for us. And this is a detail I fell in love with: you take the lift to the spa straight from the corridor by your room. So you don’t have to walk through reception in your bathrobe.
This is the reason most people come here – and we were no exception. The spa is unlimited for hotel guests and you’ll find:
For me the outdoor hot tub with the forest view was the clear winner. It isn’t private, it holds roughly 12 people – and I think that’s exactly how many of us were in it at once. Nobody was squashed, though. We had a look at the gym and it didn’t look bad at all. But we didn’t work out, you understand – we were on holiday 🙂
| Area | Opening hours |
|---|---|
| Pool and outdoor hot tub | Mon–Sat 9am–11pm (16+ only from 9pm), Sun 9am–9pm |
| Saunas | Mon–Fri 4pm–11pm, Sat 9am–11pm, Sun 4pm–11pm |
| Gym | 24 hours |
If you’re travelling with children, keep in mind that after 9pm the pool and hot tub are for guests aged 16 and over only, and children under 16 may go into the saunas only with an adult.
On the same floor there’s a dedicated treatment area – four treatment rooms, one of them for couples. We were only here for one night, so we didn’t use them. To give you an idea: a classic full-body massage costs 350–390 zł (about €87–97), a hot candle massage 360 zł (about €89) and the children’s “chocolate” spa 160 zł (about €40). On Booksy treatments are often on offer for up to 20% less. You can book through Booksy or by phone on +48 75 303 10 20.
The hotel restaurant is one big room divided into two parts and it serves a buffet dinner and breakfast. It really is a big space – we never felt crowded anywhere.
We had half board, and both dinner and breakfast were buffets with a similar selection: hams, cheeses and fish. Daniel was especially delighted with the fish – there were several kinds, each flavoured differently. For dinner there were also hot dishes, meat and salads, and for breakfast eggs, several kinds of sausages and sweet things.
They think a lot about children here: at both dinner and breakfast the kids had their own children’s corner with food, where they can bake their own waffles. In the morning it also had cereal, milk, honey and cake slices.
For a Superior room for two on the Sunday to Monday night (27–28 September 2026) – with half board and unlimited spa access – we paid Booking 3,200 CZK (about €130). The price varies a lot by day, though, and is higher at weekends.
One thing to WATCH OUT for, though: unlimited spa access wasn’t mentioned at all in our Booking offer. We checked by phone – they include the spa in every package, it just doesn’t show up on Booking for every offer. If you’re not sure, call reception (+48 75 303 10 00) and save yourself the stress.
To give you an idea of how prices move on Booking (2 people, cheapest available room, as of 29 September 2026):
| Date | Price per night |
|---|---|
| Tuesday 20 October 2026 | from €171 (with breakfast and dinner €203) |
| Saturday 24 October 2026 | from €270 with breakfast (with breakfast and dinner €285–290) |
Szklarska Poręba isn’t just a short hop from the Czech border, it appeals to families with children too – right in town there’s a rope park called Trollandia. We haven’t been there, but on the way we saw a big summer toboggan run, so there’s no shortage of fun for kids.
Trollandia is a rope park in the town centre, on ul. Jedności Narodowej, about a 15-minute walk from the hotel. It has five routes, for children from age 3, from age 6 and from age 8. One route costs 48 zł / about €12 (44 zł / about €11 for under-16s) and the mini park for children up to 13 costs 38 zł / about €9.40 (price list). From May to September it’s open daily 10am–6pm; in April, October and November on Fridays noon–6pm and at weekends 10am–6pm.
Just 7 minutes by car from the hotel (2.8 km) is the car park at the Kamieńczyk waterfall, from where you can walk to it. It’s a 27-metre triple waterfall, the tallest in the Polish Giant Mountains (Karkonosze). And a heads-up for fans: scenes from the film The Chronicles of Narnia: Prince Caspian!
were shot in its gorge. The waterfall lies in the Polish Giant Mountains National Park, so expect to pay for two tickets: park entry is 11 zł (about €2.70) and gorge entry 16 zł (about €4), and children under 7 get both free (kpn.gov.pl). In October the ticket office is open 9am–4pm, and from November to March on weekdays only until 3pm.
If you have more time, you can take the chairlift up Szrenica straight from town. A return trip on one section costs 61 zł (about €15) for an adult and 39 zł (about €9.70) for a child, and both sections 74/55 zł (about €18/€14) – the price list is valid until 25 October 2026 and changes after that. National park entry isn’t included in the price.
If you like the Polish Giant Mountains, have a read of our review of the interactive museum Karkonoskie Tajemnice in Karpacz.
Bergo isn’t the only spa hotel in town. In case Bergo is full or you’re looking for something cheaper, we’ve picked four more with a pool and a sauna – all right in Szklarska Poręba.
Chosen from our own experience
Bergo is for you if:
Bergo isn’t for you if:
Bergo Resort & Spa gave us exactly what we went for: to rest, eat well and flop into a hot tub with a view of the forest. At 3,200 CZK (about €130) a night for two with half board and unlimited spa access, we think it’s very fair value for money. Don’t expect five-star service, but do expect comfort and a great spa.
We recommend it above all for a short weekend for two or with children. And before you book, check that the spa is included in the price, especially if you can’t see it in the Booking offer.
You’ll find more trip inspiration in our guide to Poland and if you’d rather have a weekend for two in Czechia, take a look at our tips for a weekend for two in Czechia.
Yes, for hotel guests the spa is unlimited within opening hours. It doesn’t show up on Booking for every offer; we checked by phone – it’s in every package.
The outdoor car park in front of the hotel is free, but the hotel doesn’t guarantee a space. The second, fenced car park next to the hotel charges 35–60 zł (about €8.70–15) a day according to the hotel’s website. Check the current price at reception.
In the pool and hot tub, yes, but only until 9pm and under their parents’ supervision. Children under 16 may go into the saunas only with an adult. There’s a paddling pool for the youngest.
It’s 15 minutes by car from the Harrachov–Jakuszyce border crossing (9.6 km).
Yes, for 70 zł (about €17) a day. You need to tell the hotel about your dog when you book, and dogs aren’t allowed in the spa.
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